Policy
Returns
Return Window
Returns are accepted within 30 days of the delivery date. Requests submitted after this window will not be eligible for a refund.
Condition Requirements
Items must be returned in unused, uninstalled condition in their original packaging. All returned items are subject to inspection upon receipt. If an item does not meet these conditions, the return may be declined or the refund amount adjusted accordingly.
Return Shipping
To make the return process as straightforward as possible, Two Blips will issue a prepaid return shipping label once your return request is approved. The cost of the return label will be deducted from your refund amount. This allows us to use discounted carrier rates and keeps the process simple — no need to source your own packaging or postage.
Refunds
Once the returned item has been received and inspected, your refund will be processed to the original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or card provider.
Non-Returnable Items
Opened or used fluids, lubricants, aerosols, and chemical products cannot be returned for safety reasons. If you received a damaged or incorrect item, please contact us and we will resolve it at no cost to you.
How to Start a Return
Email support@twoblips.com with your order number and the reason for the return. We will review your request and respond with next steps within one business day.